Vianello Giuseppe - twenty years of experience in the car rental sector

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Vianello Giuseppe : car rental with driver since 1971

Vianello Giuseppe was founded in 2002, taking over the individual business Vianello Giuseppe founded in 1971 by the owner of the same name. Vianello Giuseppe operates in the car rental sector with driver, ranging from the tourism sector, to school services and transport for the disabled.

The main activity is the tourism sector where it boasts twenty years of experience and where it has always stood out for its seriousness and efficiency. The appropriately selected staff guarantees precious collaboration in order to create an excellent service.

Continuous research and openness towards new types of service has always allowed the administrative staff to keep up with the times and market proposals, drawing precious benefits for the growth of the company. In these years of careful work, a small family-run company has become an important reality in the passenger transport sector, allowing it to achieve excellent objectives.

All the vehicles used to carry out the service are followed with particular attention by the maintenance staff. Contacts with customers are followed directly by the rental office which then follows all the implementation processes in order to provide a qualified service.

The set objectives are always continually expanding and are achieved with satisfactory punctuality.

UNI-ISO 9001-2015 certified company

In order to guarantee the quality of its services and to achieve the satisfaction of its clients the Company Vianello Giuseppe Ltd. has obtained on 2003-05-21 the UNI EN ISO 9001-2000 certification. Aware of the importance of such STATUS OF EXCELLENCY our Company is committed to:

grant to its clients the greatest possible satisfaction of their requirements and permanently extending and improving the services rendered;

to maintain the conformity to the national and international regulations regarding criteria of quality and other requirements in the field of road transport of persons;

preserve always the safety of the transported passengers and goods;

have a permanent improvement in education of the staff in order to increase their capability;

promote the culture of quality also among its customers.

To reach such objectives the adoption of the following instruments is needed:

permanent updating with new laws, regulations technologies and rules;

permanent updating of coaches and equipment;

active participation of the whole staff in the improvement of quality for all services offered by the Company.

The Management has the primary responsibility for all the objectives stated above and for possible corrective actions needed for the achievement of the stated goals. The Management shell also state every year the goals to be reached and shell periodically prepare statements on the realisation of the same.

The Management shall provide at least once a year for the verification of the expressed policy stated here and shall verify the content of the present commitments.

The Quality Manager has the responsibility to verify the accomplishment of quality level standards as stated in the Quality Manual is also responsible for the definition of the Quality System and of a periodical control of its application.

The Quality Manager shall report to the Management in any case when the adequate solution for the actual problem could not be found in the Quality Manual, in order that the Management could intervene in order that the correct application of the Company activities is performed.

In order to reach the proposed improvements the Management shall periodically verify that appropriate actions are taken in order to achieve the proposed objectives.